Ally Ally Physical Auction Representative in Pennsylvania
If you enjoy being a leader and leading the best teams in auto servicing, this may be the right opportunity for you! You will coach and lead your team to help our customers, while working in a fun team environment. You'll go home feeling like you made a difference and watch your team grow, develop and succeed. As a Manager, you'll spend your day guiding your team, ensuring procedures are followed and serving as a liason between the customer, dealerships, vendors and financial institutions. What is Remarketing? Here at Ally we prepare and manage the inventory of Ally's U.S. pre-owned retail and lease-return vehicles, which includes:· Vehicle Return Management· Transportation Logistics· Inspection - Title Coordination· Online and Physical Auction Sales· Direct-to-Dealer Sales· Direct-to-Customer Sales Visit www.ally.com at http://www.ally.com/ to learn more. The purpose of this position is to provide quality and efficient customer service by performing administrative duties related to the remarketing of vehicle returns. This position works with other team members to ensure that the daily workload of the center is completed.
Assist in managing the remarketing activities at each auction, remarketing and storage location
Create and nurture relationships with dealership and GM divisional contactsAssist in developing methods to minimize the expenses related to the disposal of vehicles
Select, train and develop remarketing analysts
Select locations for remarketing activities and manage the relationship between those locations and Ally
Associate / Bachelor's degree in business related discipline required
4 + years in customer service or financial services industry is needed.
Prior leadership experience is needed.
Education may be used as a proxy for experience
Project management skills and ability to effectively prioritize tasks
Strong decision making and demonstrated leadership ability
High level of interpersonal skills to work effectively with others
Knowledge of used vehicle market and distribution systems
Strong analytical ability
Extensive experience with and understanding of Ally operations and overall branch operations
Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company and a top 25 U.S. financial holding company offering financial products for consumers, businesses, automotive dealers and corporate clients. Ally's legacy dates back to 1919, and the company was redesigned in 2009 with a distinctive brand, innovative approach and relentless focus on its customers. Ally has an award-winning online bank (member FDIC), one of the largest full service auto finance operations in the country, a complementary auto-focused insurance business, a growing digital wealth management and online brokerage platform, and a trusted corporate finance business offering capital for equity sponsors and middle-market companies.
Business Unit/Enterprise Function Description
Ally Servicing is part of Ally's Dealer Financial Services business and is a leading auto finance customer service organization with a portfolio of 4 million accounts. Ally is a full spectrum auto servicing organization including value streams from customer care to remarketing, and many support areas. It is a fast-paced, challenging and collaborative working environment. Our employees are focused on consistently delivering a superior customer experience.
Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Plus, we have a flexible paid-time-off program including time off for volunteer opportunities. Ally's Total Rewards Program is designed to enrich your life at work -- and outside of it and includes:
Industry-leading 401K retirement savings plan with matching and company contributions
Wellness program encouraging healthy living with financial rewards
Flexible health insurance options including dental and vision
Pre-tax Health Savings Account with generous employer contributions
Pre-tax commuter benefits
Other work-life integration benefits including parental and caregiver leave, adoption assistance, backup child and adult/elder day care program, child care discounts, tuition reimbursement, LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs
Ally is an Equal Opportunity Employer
We extend equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
Job Title: Ally Physical Auction Representative
Company: Ally Financial Inc.
Category: Vehicle Remarketing
BU Function: Auto
Requisition ID: 19-5380