Ally Salesforce Manager in Detroit, Michigan
Primary responsibility of this role is to manage and support the Ally Insurance Field Sales Organization and channel strategies through data analytics and operational efficiencies using Salesforce.com. Core job functions include managing, designing and building out sales processes in Salesforce.com Lightning, analyzing the effectiveness of sales activities, performance and enterprise initiatives, developing enterprise-wide sales reporting and sales performance metrics via dashboards and Einstein Analytics, new business forecasts, business and strategic plans, and providing support to our matrix partners to nurture growth within the Insurance business.
The ideal candidate must possess a high technical aptitude in Salesforce.com administration and configuration and must be able to lead projects from start to finish using agile project management methodologies. He / She must exhibit strong leadership behaviors, must be an innovative and strategic thinker and creative problem solver, and must be passionate about delivering accurate results.
Service the sales organization to support corporate objectives
Works closely with business leaders and provides insight for the development of new strategies, sales processes and automation using Salesforce.com
Lead, manage and executes independently on enterprise projects using agile project management methodologies
Communicates with matrix partners and stakeholders to communicate findings and escalate high risk issues to management
Ensures data validity, accuracy of deliverables while adhering to compliance policies and procedures
Manages onshore and offshore teams, provides mentorship, technical and analytical guidance to the team members working closely with IT and offshore development teams
Bachelor's degree in business related field, concentration in Business Administration or analytical science preferred
5+ years Salesforce.com administration and configuration experience required
Saleforce.com administration and developer certifications preferred
Must be proficient in Microsoft Office Suite like Excel, Access, PowerPoint, Word and Visio and standard Enterprise systems
Strong communication, interpersonal and presentation skills, including ability to articulate complex problems in a simple manner
Experience in leading and managing teams
Proven experience with leading and managing projects using agile project management methodologies and tools like JIRA, SharePoint
Proven ability to leverage technical expertise and relationships to contribute to strategy and drive business results
Experience with relational database concepts like Oracle, SQL Server preferred
Experience in data management and IT system integrations preferred
Experience with business intelligence reporting tools like SAS, Power BI, EDAP preferred
General understanding of automotive industry
Knowledge of dealer insurance products preferred
Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company and a top 25 U.S. financial holding company offering financial products for consumers, businesses, automotive dealers and corporate clients. Ally's legacy dates back to 1919, and the company was redesigned in 2009 with a distinctive brand, innovative approach and relentless focus on its customers. Ally has an award-winning online bank (member FDIC), one of the largest full service auto finance operations in the country, a complementary auto-focused insurance business, a growing digital wealth management and online brokerage platform, and a trusted corporate finance business offering capital for equity sponsors and middle-market companies.
Business Unit/Enterprise Function Description
Ally Insurance is a leading provider of automobile-related insurance, vehicle maintenance and reinsurance products, and services for automobile dealers and their customers. The business focuses on developing and maintaining robust and lasting relationships developed directly with our dealers. By partnering with them, we are best able to offer them comprehensive solutions for their business, and valuable products and services to consumers.
The business offers vehicle service and maintenance contracts, including our flagship, industry leading product, Ally Premier Protection which is available for new and used vehicles of virtually all makes and models, as well as other ancillary F-I products, such as our GAP and Tire - Wheel products. Ally Insurance also services the insurance needs of our dealers' businesses by offering dealer inventory insurance, and liability and property protection, as well as provides training and consultative services to help their businesses succeed.
Total Rewards Information
Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Plus, we have a flexible paid-time-off program including time off for volunteer opportunities. Ally's Total Rewards Program is designed to enrich your life at work -- and outside of it and includes:
Industry-leading 401K retirement savings plan with matching and company contributions
Wellness program encouraging healthy living with financial rewards
Flexible health insurance options including dental and vision
Pre-tax Health Savings Account with generous employer contributions
Pre-tax commuter benefits
Other work-life integration benefits including parental and caregiver leave, adoption assistance, backup child and adult/elder day care program, child care discounts, tuition reimbursement, LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs
Ally is an Equal Opportunity Employer
We extend equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law
Job Title: Salesforce Manager
Company: Ally Financial Inc.
Category: Sales Support
BU Function: Insurance
Experience Level: Experienced
Requisition ID: 19-6941