Ally Analytics & Reporting Director, Mortgage in Charlotte, North Carolina

Position Description

The Mortgage Analytics and Reporting Director will run the team responsible for driving forward the detailed analytics of our Direct-to-consumer, Bulk, and Servicing areas helping us optimize the business through the use for data driven decision making. They will also create a new reporting structure to deliver those analytics. This role includes but is not limited to working with the Pricing Director, Product Director, Sales Sr. Director and various other partners within the line of business Mortgage Senior leadership to develop the horsepower behind insights that continually improve the business. This director will also have responsibility for supporting product and pricing strategy and working to develop the analysis behind the multi-generational view of the business, including cross Bank alignment of customer segmentation, product development and business channel strategy. Also develop and report comprehensive metrics monitoring the performance of our pricing strategy and assist in developing strategies to maximize our volume and revenue. In addition, this person will oversee the LoB side of data management and be the key point of contact with our technology team ensuring they build the infrastructure we need to provide analysis to run the business.

Job Responsibilities

  • Advanced Analytics: Utilize statistical and mathematical methods to solve mortgage business problems using internal and external data. Key areas of focus include modeling, forecasting, multivariate response measurement, and analysis around price optimization, including analytical tool development and testing.

  • Responsible for managing a team that uses quantitative tools to aid in the identification of new product opportunities

  • Create the analysis and support for new Mortgage strategies and initiatives as we grow the business

  • Influence analytical and data-driven functions with extensive deep dives into Ally's current strategies and recommend strategic direction

  • Understand all components of revenue and volume and their drivers

  • MIS: Work with Mortgage MIS to ensure architecture is developed for business needs and automate data and reporting to support each core line of business

  • Partner with Mortgage LOB Senior leaders to help drive each respective business forward though combining quantitative and qualitative approaches

  • Partner with external vendors to build, modify, and test new optimization models and business intelligence software which will be utilized in our pricing optimization strategy

  • Strategic analysis / evaluation of new product opportunities (through collaboration with key business partners) and any other ad-hoc strategic initiatives aligned to Ally's long-term opportunities

  • Work closely with Risk, Compliance, Legal and Capital Markets to identify 'buy box' enhancements that are in line with industry changes, while continuing to ensure high quality mortgage loans

  • Research and discover pricing and product

  • Development and deployment of monthly reporting/analytics to Mortgage leadership team

  • Monitor fulfillment of Ally Bank regulatory commitments and support regulatory initiatives


  • Education level: Bachelor's degree required; MBA preferred

  • 5-7 years of financial services experience, with a focus in mortgage

  • 3-5 years of financial modeling experience -- building and modifying

  • Experience in managing a team with strong analytical skills

  • Deep understanding of data structures

  • Excellent written/verbal communication, strong analytical, and leadership skills required

  • Proficiency in the use of business intelligence tools (Business Objects, Tableau, etc.), spreadsheets and word processing is necessary, as well as experience in the use of database software and SQL.

  • Highly analytical

  • Extremely strong Excel, Access and business intelligence software expertise

  • Ability to filter through large quantities of data and pull out themes and significant trends

Ally Overview

Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company and a top 25 U.S. financial holding company offering financial products for consumers, businesses, automotive dealers and corporate clients. Ally's legacy dates back to 1919, and the company was redesigned in 2009 with a distinctive brand, innovative approach and relentless focus on its customers. Ally has an award-winning online bank (member FDIC), one of the largest full service auto finance operations in the country, a complementary auto-focused insurance business, a growing digital wealth management and online brokerage platform, and a trusted corporate finance business offering capital for equity sponsors and middle-market companies.

Business Unit/Enterprise Function

Ally's Information Technology (IT) organization is focused on supporting and improving the position of our industry-leading business franchises through cost effective, innovative IT solutions, as well as overseeing critical functions that enable the day-to-day operations of the entire Ally Financial enterprise. IT is also responsible for the administration and execution of information protection, disaster recovery and IT risk management.

Total Rewards Information

Ally's compensation program offers market-competitive base pay and bonus pay potential based on achieving personal and company goals. Plus, we have a flexible paid time-off program with an emphasis on work-life balance.

Ally offers a variety of benefits to protect your health and well-being, provide financial security and balance your work-life needs including:

  • Industry-leading 401K Retirement Savings Plan including Matching and Company Contributions

  • Comprehensive wellness program with financial incentives designed to help you achieve your best health

  • Flexible health insurance options including dental and vision

  • Pre-tax Health Savings Account with generous employer contributions

  • Pre-tax dependent care and commuter benefits

  • Other work-life integration benefits including Paid Parental & Caregiver Leave, Adoption Assistance, Back-up Child & Adult/Elder Care, Child Care Discounts, Tuition Reimbursement, LifeMatters Employee Assistance Program, Weight Watchers and other employee discount programs

Ally is an Equal Opportunity Employer

We extend equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Job Title: Analytics & Reporting Director, Mortgage

Company: Ally Financial Inc.

Category: Mortgage

BU Function: Ally Bank

Requisition ID: 19-5175